review.id,review.ts,review.rating,review.reviewtext,review.date 1,"2018-01-17 22:10:37","Rating 5 out of 5 stars -","Recently had my baby boy at St Mary’s hospital in Manchester, at first I had heard some negative reviews (Like most places) but from my f...","15 January 2018" 2,"2018-01-17 22:10:37","Rating 2 out of 5 stars -","I phoned up triage and was told to come in for assessment and was waiting a full 2 hours before being triaged. I arrived at 5 o clock. Af...","8 January 2018" 3,"2018-01-17 22:10:37","Rating 5 out of 5 stars -","I chose to give birth to my second child at Melton and it really was the right decision. My husband and I dropped in on the off chance at...","22 November 2017" 4,"2018-01-17 22:10:37","Rating 1 out of 5 stars -","The way the recurrent miscarriage clinic (RMC) and early pregnancy unit (EPU) is run is so backwards. The last place you want to be sat i...","8 November 2017" 5,"2018-01-17 22:10:37","Rating 5 out of 5 stars -","I can not recommend enough the high standard of care I received with the Birth Centre team and Obstetric team at St Mary's Hospital. I h...","3 October 2017" 6,"2018-01-17 22:10:39","Rating 5 out of 5 stars -","Attended for eye examination - consultant was very good - whenever they came out to call in other patients, the consultant would make eye...","2 December 2017" 7,"2018-01-17 22:10:39","Rating 5 out of 5 stars -","I have been to the Melton Hospital, which is very convenient for me, for several different things over the past few years. The hospital i...","27 November 2017" 8,"2018-01-17 22:10:39","Rating 5 out of 5 stars -","The whole staff were wonderful the atmosphere was cheerful and it made me feel less worried about the whiole thing,we are very lucky to h...","29 August 2017" 9,"2018-01-17 22:10:39","I reviewed it -","After taking my mother for a hearing test and consultation at Melton hospital, on or around June 07 2017, the consultant duly took a moul...","7 August 2017" 10,"2018-01-17 22:10:39","Rating 5 out of 5 stars -","I had eyelid surgery at Melton hospital & would like to commend the surgeon, healthcare staff & admin staff. Everyone I encounter...","3 August 2017" 16,"2018-01-17 22:10:47","Rating 5 out of 5 stars -","From the first consultation to my admission I could not have been treated better from the reception staff to the outpatients staff I was ...","2 January 2018" 17,"2018-01-17 22:10:48","Rating 5 out of 5 stars -","My sister and I were very pleased with the excellent care that our mother received at Lings Bar. This review is long overdue as we are t...","17 January 2018" 18,"2018-01-17 22:10:48","Rating 4 out of 5 stars -","My mum was admitted to Lings Bar Hospital after a fall at home and A&E treatment at QMC which showed a fracture of the humerus. Wh...","11 October 2017" 19,"2018-01-17 22:10:48","Rating 1 out of 5 stars -","Very little compassion was show towards my towards my mum to say she had a lot of medical problems! I.e. One example I visited day 2 of h...","4 August 2017" 20,"2018-01-17 22:10:48","Rating 5 out of 5 stars -","Having spent a few weeks in the QMC on a “temporary winter” ward where the staff were never the same two days running my 83 Dad was trans...","12 April 2017" 21,"2018-01-17 22:10:48","Rating 5 out of 5 stars -","My 92 years old Mother was transferred to Lings Bar Hospital from the QMC on 2 September 2016. Having read some of the online reviews bef...","15 September 2016" 22,"2018-01-17 22:10:50","Rating 5 out of 5 stars -","I have to use several of the departments at the hospital, predominantly physiotherapy, orthotics and minor injuries. Every time ( and the...","12 September 2017" 23,"2018-01-17 22:10:50","Rating 3 out of 5 stars -","I have an appointment with the physio dept, I was told I would get a letter with all information, that didn't arrive. There are 2 entran...","21 June 2017" 24,"2018-01-17 22:10:50","I reviewed it -","Rubbish service..lazy rude podiatrists..refused to do anything I asked. Don t bother to go there ! it seems RMH has seriously gone to t...","3 March 2017" 25,"2018-01-17 22:10:50","Rating 5 out of 5 stars -","Very efficient and helpful when called to confirm appointment.","25 November 2016" 26,"2018-01-17 22:10:50","Rating 1 out of 5 stars -","I received an automated telephone call today telling me I had an appointment next week at the hospital. It didn't tell me the time or who...","18 November 2016" 27,"2018-01-17 22:11:23","Rating 5 out of 5 stars -","With a certain amount of trepidation I was assessed for shoulder surgery at this department. Although there was a certain amount of wait...","12 January 2018" 28,"2018-01-17 22:11:23","Rating 5 out of 5 stars -","I was an inpatient on Ward 19 in November for a total knee replacement. I can honestly say that the staff throughout, from admission to d...","12 January 2018" 29,"2018-01-17 22:11:23","Rating 5 out of 5 stars -","I attended the LGH for a colonoscopy and cannot fault the care I received from the fabulous nurses and Doctor. Yes I had to wait a bit ...","10 January 2018" 30,"2018-01-17 22:11:23","Rating 5 out of 5 stars -","hello this is just to say a heartfelt thank you to the staff of the urology department. especially the professor, the doctor, ward 26...","10 January 2018" 31,"2018-01-17 22:11:23","Rating 5 out of 5 stars -","Can anyone explain to me that why,after over five years following a hip replacement via the posterior approach I am still in unspeakable ...","8 January 2018" 32,"2018-01-17 22:11:27",,"I was brought into A&E Redditch by ambulance. I had suffered a fall in my bathroom, felt very faint and was unable to stand for ab...","16 January 2018" 33,"2018-01-17 22:11:27","Rating 5 out of 5 stars -","I attended the endoscopy ward for a colonoscopy,the staff were fantastic they put me at ease and at no time did I feel embarrassed or und...","16 January 2018" 34,"2018-01-17 22:11:27","Rating 5 out of 5 stars -","Spend a week in this ward even though I was a surgical patient, fantastic nurses and Hca,s, cannot praise them enough went above and beyo...","12 January 2018" 35,"2018-01-17 22:11:27","Rating 5 out of 5 stars -","I went in with an intestinal problem over a year ago and though I had to wait a while (felt a while but was probably within 4 hours), it ...","11 January 2018" 36,"2018-01-17 22:11:27","Rating 5 out of 5 stars -","I was admitted for surgery for breat cancer and I cannot speak highly enough regarding the care and treatment I received, from the nursin...","4 January 2018" 37,"2018-01-17 22:11:32","Rating 5 out of 5 stars -","I had an appointment at the new breast unit and was more than impressed! Firstly, the parking was easy as there were plenty of spaces and...","17 January 2018" 38,"2018-01-17 22:11:32",,"I have had ENT surgery under the care of Mr Ayshford at Kidderminster Treatment Centre. My tributes are extended to all staff involved...","12 January 2018" 39,"2018-01-17 22:11:32","Rating 5 out of 5 stars -","Really pleased with the care i received and a huge thank you to a particular member of staff who was with me from beginning to the end an...","12 January 2018" 40,"2018-01-17 22:11:32","Rating 5 out of 5 stars -","My mother (91 years old) received excellent care from consultants and all nursing staff. She was treated promptly and dealt with sympathe...","11 January 2018" 41,"2018-01-17 22:11:32","Rating 1 out of 5 stars -","As an ex RGN of 45 yrs I was a little perturbed that during my husbands visit to A&E rec3ntly he and 2 other patients deemed to be ...","10 January 2018" 42,"2018-01-17 22:11:41","Rating 5 out of 5 stars -","I had a half knee replacement on 3/10/2017 I can not thank the staff from the surgeon to their surgical team to the heratige ward staff. ...","9 October 2017" 43,"2018-01-17 22:11:41","Rating 5 out of 5 stars -","I recently had a THR at Droitwich hospital and found the experience to be a positive one. Staff were conscientious and caring, allaying a...","8 October 2017" 44,"2018-01-17 22:11:41","Rating 4 out of 5 stars -","I had a TKR at this hospital very recently. I cannot fault the surgeon, staff and quality of care, but as an NHS patient, I have been ext...","15 February 2017" 45,"2018-01-17 22:11:41","Rating 5 out of 5 stars -","I was treated with kindness and consideration by all the staff at this Hospital from the day I arrived to the day I left for home. Nothi...","8 January 2017" 46,"2018-01-17 22:11:41","Rating 5 out of 5 stars -","I received an exceptional quality of care from start to finish at Droitwich Spa Hospital. The communication from the consultant and admin...","1 November 2016" 47,"2018-01-17 22:11:46","Rating 5 out of 5 stars -","I was given great confidence from my surgeon and from all concerned in the process of my procedure.the care and information i was given t...","30 August 2017" 48,"2018-01-17 22:11:46","Rating 5 out of 5 stars -","My experience was an extremely positive one, from admission to discharge I received excellent care. The staff were professional and curti...","24 April 2017" 49,"2018-01-17 22:11:46","Rating 5 out of 5 stars -","I had a full decompression of the right shoulder done in Dec and the procedure has worked perfectly. Right from the start the treatme...","29 March 2017" 50,"2018-01-17 22:11:46","Rating 5 out of 5 stars -","From the consultation process through to surgery with my consultant I have received exemplary treatment from them and the supporting staf...","21 January 2017" 51,"2018-01-17 22:11:46","Rating 5 out of 5 stars -","Overall a very good experience with particularly good nursing care.","21 January 2017" 52,"2018-01-17 22:11:50","Rating 1 out of 5 stars -","This is a hospital with no one answering calls on their main telephone line. This is a disgrace and extremely stressful not only for pat...","6 October 2017" 53,"2018-01-17 22:11:50","Rating 5 out of 5 stars -","My friend and I were visiting Stratford for a few days when she slipped and fell on Monday. she hurt her shoulder and arm very badly. Th...","4 October 2017" 54,"2018-01-17 22:11:50","Rating 5 out of 5 stars -","I attended Stratford for a second cataract operation having had the first one at Warwick in February. The staff were all kind and thoro...","2 October 2017" 55,"2018-01-17 22:11:50","Rating 5 out of 5 stars -","I visited the minor injuries unit this morning having slipped and fallen on my knee which had been replaced some 4 years ago. The nurses...","29 September 2017" 56,"2018-01-17 22:11:50","Rating 5 out of 5 stars -","I went to the minor injuries department at Stratford hospital as I had a small bit of glass in my foot. I walked in and they were extreme...","25 August 2017" 57,"2018-01-17 22:11:55","Rating 1 out of 5 stars -","compelled to visit the service due to significant pain, large swollen area on back of neck, possibly a boil but certainly an infection. j...","16 December 2017" 58,"2018-01-17 22:11:55","Rating 5 out of 5 stars -","I had this operation earlier this week and can only say that the care and kindness shown to this very nervous patient was second to none....","10 November 2017" 59,"2018-01-17 22:11:55","Rating 5 out of 5 stars -","I would just like to say everyone moans about the NHS. Right from the start when I entered minor injuries unit on Monday 30th October in ...","6 November 2017" 60,"2018-01-17 22:11:55","Rating 1 out of 5 stars -","1525 7/09/2017 Why does it take so long to answer the reception area phone? We tried to contact this hospital for over an hour before...","7 September 2017" 61,"2018-01-17 22:11:55","Rating 3 out of 5 stars -","Difficulty actually accessing an appointment & no direct no. for Tewkesbury physio., as used to be. My next door neighbour is older and ...","3 July 2017" 62,"2018-01-17 22:11:58","Rating 5 out of 5 stars -","I would like to thank everyone who cared for me during my 4 week stay. All the staff from nurses, students, doctors and carers were excel...","6 January 2018" 63,"2018-01-17 22:12:01","Rating 3 out of 5 stars -","A member of my family is currently in this home and has been for a a couple of months. Some staff are very caring and nothing is too muc...","14 September 2017" 64,"2018-01-17 22:12:01","Rating 1 out of 5 stars -","An absolute disgrace of a hospital, my grandad was checked into willow ward, who were on arrival rude and uncaring of my nans need to use...","7 July 2017" 65,"2018-01-17 22:12:01","Rating 1 out of 5 stars -","My grandad was taken here recently from Mosley Hall. We was not told about the move on our way to Mosley hall we were called to say he w...","6 July 2017" 66,"2018-01-17 22:12:01","Rating 1 out of 5 stars -","district nurse has informed nurses to withdraw insulin and all meds this is discusting and inhumane and should be taken to the highest pe...","25 May 2017" 67,"2018-01-17 22:12:01",,"Tried to contact Willow House, no one answered. Tried to speak to Patient Liaison and again the phone rang out. Angry that Ward staff don...","16 March 2017" 68,"2018-01-17 22:12:07","Rating 5 out of 5 stars -","I use this hospital for my routine hearing checks and would fully recommend it. It is convenient, easily accessed provides a really ple...","11 January 2018" 69,"2018-01-17 22:12:07","Rating 5 out of 5 stars -","I have had quite a lot of hospital experience since fracturing my vertebra one month ago, in W Cornwall. I am not going to say a word of ...","17 August 2016" 70,"2018-01-17 22:12:07","Rating 5 out of 5 stars -","This is a wonderful little hospital. My mum had a short stay recently for a medical problem which was fairly easily resolved. While there...","22 July 2016" 71,"2018-01-17 22:12:07","Rating 5 out of 5 stars -","What a wonderful place! I called in with slightly more than a minor injury but this did not phase the staff of the unit. They diagnosed ...","31 January 2016" 72,"2018-01-17 22:12:11","Rating 5 out of 5 stars -","I was admitted are a time when the news was full of headlines of bed shortages and that Yeovil were in crisis. Yet the Matron and Sister ...","13 January 2017" 73,"2018-01-17 22:12:11","Rating 5 out of 5 stars -","I have only recently started my ""holiday"" at the Verrington but felt compelled to comment. From the moment I entered the hospit...","19 October 2016" 74,"2018-01-17 22:12:11","Rating 1 out of 5 stars -","This is the second stay at my mums local hospital. She has come home and never wants to go back She slept badly and was kept awake my...","30 August 2016" 75,"2018-01-17 22:12:11","Rating 5 out of 5 stars -","Was given an x-ray appointment that I would not be able to make. rang reception. Was offered appointment today! Thirty minutes later all ...","2 August 2016" 76,"2018-01-17 22:12:11","Rating 5 out of 5 stars -","I came today for a diabetic eye check.i found reception friendly and welcoming.the waiting area was spotless and tidy and retinopathy tea...","11 July 2016" 77,"2018-01-17 22:12:16","Rating 5 out of 5 stars -","Went to MIU with a lower leg injury. I was SO impressed by everything that I experienced whilst in the MIU - the professional but friendl...","13 October 2017" 78,"2018-01-17 22:12:16","Rating 5 out of 5 stars -","Went In With A Supected Broken Hand And The Care I Recieved Was Superb. Friendly Staff, Quick To Be Seen And Ecen Though The Nurse Was Un...","18 June 2017" 79,"2018-01-17 22:12:16","Rating 3 out of 5 stars -","Just been turned away from Minor injuries unit ! Arrived at 515pm only to told that there last consult is 530.pm and two people were ahea...","26 May 2017" 80,"2018-01-17 22:12:16","Rating 5 out of 5 stars -","I visited the Minor Injuries Unit following a fall for an injured foot 25thApril 2017. The staff were very quick to check my injury and g...","25 April 2017" 81,"2018-01-17 22:12:16","Rating 5 out of 5 stars -","I brought my parents in today after my father needed treatment. The receptionist immediately identified a potential for a serious injury ...","7 January 2017" 82,"2018-01-17 22:12:21","Rating 5 out of 5 stars -","I was very impressed by and grateful for my recent treatment by the X Ray Department. It was efficiently organized, very prompt (hardly a...","6 January 2018" 83,"2018-01-17 22:12:21","Rating 5 out of 5 stars -","I visited the MIU on Saturday 4/11/2017. I had banged my finger the previous Monday and just thought it would right it self, it was bent ...","5 November 2017" 84,"2018-01-17 22:12:21","Rating 5 out of 5 stars -","My partner recently died of pancreatic cancer in the Westminster. During the last days of his life he received the best care possible.. T...","20 September 2017" 85,"2018-01-17 22:12:21","Rating 5 out of 5 stars -","I was extremely pleased with the help I received on my recent visit. The receptionist and nurses who saw me were helpful, kind and pr...","2 May 2017" 86,"2018-01-17 22:12:21","Rating 5 out of 5 stars -","My 9 year old fell and cut his head, so we took him to the Minor Injuries Unit. There was no queue, so after a 10 minute wait we were wi...","21 February 2017" 87,"2018-01-17 22:12:27","Rating 5 out of 5 stars -","Huge thank you to everyone at Yeovil hospital who helped us with our poorly little girl last night. Every single staff member was excelle...","15 January 2018" 88,"2018-01-17 22:12:27","Rating 5 out of 5 stars -","I would just like to express my appreciation of the care my mum received at this hospital. She was taken by ambulance to A&E on the...","8 January 2018" 89,"2018-01-17 22:12:27","Rating 5 out of 5 stars -","I was treated at the highest possible le&els of courtesy, kindness & indeed humour at every point from pre-op to surgery, afterca...","21 December 2017" 90,"2018-01-17 22:12:27","I reviewed it -","I would to say a very thankyou to everyone in day theatre for looking afer me on the 11 dec a special thankyou to the person who was loo...","12 December 2017" 91,"2018-01-17 22:12:27","Rating 5 out of 5 stars -","Cannot fault the staff and the care I reciever. Everyone was fantastic fro. The consultant through to the smiley, cheerful cleaning sta...","8 December 2017" 92,"2018-01-17 22:12:33","Rating 3 out of 5 stars -","In October 2018 I had a review at Shepton Mallet Minor Injuries Unit. I was told I would need physiotherapy exercises. The Consultant sta...","8 January 2018" 93,"2018-01-17 22:12:33","Rating 5 out of 5 stars -","Five star treatment in a five star hospital; I cannot praise them enough. A very short waiting time, excellent caring staff at all level...","17 December 2017" 94,"2018-01-17 22:12:33","Rating 5 out of 5 stars -","Just returned from Shepton Mallet were my dad has had his cataracts done. High praise to all the staff involved and the Consultant who c...","15 December 2017" 95,"2018-01-17 22:12:33","Rating 5 out of 5 stars -","I had surgery recently to my foot. Care was absolutely second to none! Everything ran to time, staff were caring and courteous and after ...","25 October 2017" 96,"2018-01-17 22:12:33","Rating 5 out of 5 stars -","I have not been to this treatment centre before. What a pleasant experience is was right from reception, to the nursing staff and consult...","19 October 2017" 97,"2018-01-17 22:12:38","Rating 5 out of 5 stars -","Staff really friendly and informative. Seen quickly after admission and not left hanging around. Quality of care fantastic. Too early to ...","17 October 2017" 98,"2018-01-17 22:12:38","Rating 5 out of 5 stars -","I recently had a full hip replacement, which was also the first time I have ever had any surgery so I was a little nervous to say the lea...","12 October 2017" 99,"2018-01-17 22:12:38","Rating 5 out of 5 stars -","To totally agree with all the excellent reviews abut SMTC A sincere thankyou to everyone involved in the delivery of care. A totally aw...","5 October 2017" 100,"2018-01-17 22:12:38","Rating 5 out of 5 stars -","I visited the pain management dept today. I would like to say a big thankyou to staff for their wonderful kindness and treatment I receiv...","5 October 2017" 101,"2018-01-17 22:12:38","Rating 5 out of 5 stars -","My Husband had a TKR at the SMTC. The speed from GP referral to Consultant appointment was amazing and then it was only 4 weeks to the o...","4 October 2017" 102,"2018-01-17 22:12:43","Rating 5 out of 5 stars -","My review is based on staff, treatment and attitude. Thank you to those involved and I felt well treated. I understood what nurse was ex...","10 January 2018" 103,"2018-01-17 22:12:43","Rating 5 out of 5 stars -","Generally the best minor injuries unit i haver ever been in. The hospital is amazingly clean and the staff are brilliant and professional...","7 January 2018" 104,"2018-01-17 22:12:43","Rating 5 out of 5 stars -","My 9 month old daughter had an all over body rash and a fever on a Sunday of all days! As a first time mum and the first time she has re...","3 December 2017" 105,"2018-01-17 22:12:43","Rating 5 out of 5 stars -","Brought our 11 year old in after a master bicycle crash. He was seen at once, cleaned up with the utmost care and kindness, before a subs...","27 August 2017"